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Cashback $3–$6 for each shipped package, old cumulative discounts on rates and a 7% discount. Only one thing applies.
We return money to your balance for every shipped package. Cashback is activated automatically after 30 shipped packages and stays with you forever. You don't need to sign up for anything.
There were two mechanisms in place on Pochtoy.com.
Cumulative tariff discounts. The discount was unlocked permanently once you reached the required volume for that tariff:
Qualification counted by either condition: either by the number of parcels or by weight. The discount applied only to its own tariff.
7% shipping discount. Some regular customers received 7% on all tariffs, others received a one-time 7% coupon for each paid parcel.
From July 21, 2026, we no longer open new discounts; cashback is used instead. If a discount is already applied to your account, it remains with you. The promo code is applied automatically when you check out a parcel, you do not need to enter it manually.
No, only one applies: either a discount or cashback.
Cumulative rate discounts, a 7% discount, and cashback are separate programs. A customer participates in one of them: if you have a shipping discount active, we do not credit cashback. You cannot switch from a discount to cashback or vice versa.
The same rule applies to one-time promo codes: you do not receive cashback for a discounted parcel. Cashback is credited for parcels sent at full price.
Usually the reason is one of three. First: you have a shipping discount enabled, and discounts and cashback cannot be combined. Second: a one-time promo code was applied to the package. Third: the package was shipped at a promotional price (iHerb, sneakers, jeans), and cashback is not accrued for promotional packages.
You can check your accruals and discounts in your personal account in the “Bonuses and promo codes” section.
Only one will apply to this package. If you apply a promo code, for example a coupon from support or a 10% promotional discount, we will not credit cashback for this shipment. On the next package that you send at full price, cashback will return.
Calculate what is more beneficial. With shipping for $30, a 10% discount will save $3, and cashback will return the same amount. With shipping for $80, the discount will give $8, and cashback $4.
The cashback amount depends on the shipping cost: $3 for shipping up to $50, $4 for shipping from $50 to $100, $6 for shipping over $100.
The money is credited to your balance immediately after the package leaves the warehouse. You can spend it on shipping and on purchasing goods. Cashback cannot be withdrawn.
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510 Carroll Dr, New Castle, DE, 19720, United States
3981527 Registration number
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